Frequently Asked Questions

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YES! Please use the parking lot directly behind our building.

If you are unsure what treatment to book, you can simply book the Red Carpet Facial or whichever treatment you are most interested in. Every visit will begin with a skin analysis so you and your Esthetician can decide together what the best options are for you.

Our office interior is wheelchair accessible and we have a ramp for the exterior front step available upon request.

We are able to give you a grace period of 10 minutes in order to be respectful of all other appointments. Any arrivals after 10 minutes, will be considered a cancellation with less then 24 hours notice.

We would be glad to reschedule you! However, as a courtesy, our "Tough Love" policy, requires a 24 hour notice. If you cancel/change your appointment with less then a 24 hour notice, or you do not show up for your appointment, you will be charged 100% of your service booked.

Adding a credit card on file is required for all appointment approvals. You will never be charged anything up front, however this is to secure your appointment time. 

We accept cash or debit/credit cards through Visa, Master Card or Amex.

Only for Microneedling. It is not recommended for laser/IPL treatments.

Absolutely! As an appreciation for your service, we offer 15% off all treatments to all active or retired Police, Fire, Paramedic and Military personnel & their spouses.

*Subject to verification. Does not apply to product purchases.

As a courtesy to all clients, we ask that you refrain from bringing small children who may have trouble in a quieter environment.

While we love our furry friends, pets are not permitted in the spa as it violates sanitary codes with the state. 

We are currently open on the 1st and 3rd Sunday of every month.

Yes, we offer both E-gift cards and traditional gift cards.

It is customary to always tip for personal services. Our staff will always take the extra measure make your experience exquisite. For this reason, a standard 20% gratuity will automatically be added to all treatment services. If you would like to tip more, please let the receptionist know.

We recommend arriving 10-15 minutes prior to your scheduled appointment time to complete all forms and use the restroom. 

Always! While we do require an appointment for consultations, there is never a charge.